At 30JILI Casino Philippines, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. We value the trust you place in us, and we are dedicated to ensuring that your personal data is handled in a secure and transparent manner.
Please read this policy carefully to understand how we collect and use your information. By accessing and using 30JILI Casino Philippines, you consent to the practices outlined in this policy.
1. Information We Collect
We collect different types of information to provide a better gaming experience for our players. The information we collect includes:
- Personal Information: When you register with 30JILI PH, we collect your name, email address, phone number, date of birth, and other information required to verify your identity.
- Payment Information: We collect financial information, including payment methods, transaction details, and billing addresses, to process deposits, withdrawals, and bonuses.
- Usage Data: We collect information about how you interact with our platform, including browsing data, device information, IP addresses, and game activity, to improve our services and optimize your experience.
- Location Data: Depending on the service, we may collect location data to ensure that our services are compliant with local laws and regulations.
2. How We Use Your Information
We use your information for the following purposes:
- Account Management: To create and manage your user account, verify your identity, and allow you to access our gaming services.
- Payment Processing: To handle your deposits, withdrawals, and transactions securely.
- Customer Support: To provide assistance and resolve any issues you may encounter while using our platform.
- Marketing Communications: To send you promotional offers, updates, and news about our products, services, and events (only if you have opted-in to receive such communications).
- Improvement of Services: To analyze usage data and improve the user experience by enhancing game features, website performance, and security.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal data, including encryption protocols and secure servers. All sensitive data, such as payment details, is transmitted securely using Secure Socket Layer (SSL) encryption technology.
While we implement strict security measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data, but we make every effort to protect your information.
4. Data Sharing and Disclosure
We respect your privacy and do not sell, rent, or share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist in operating our platform, processing payments, or providing customer support. These providers are obligated to protect your information and may only use it for the purposes for which it was shared.
- Legal Compliance: We may disclose your personal data to comply with legal obligations, enforce our Terms of Service, or respond to legal requests (such as subpoenas, court orders, or government inquiries).
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access, update, or correct your personal information by logging into your account or contacting our customer support team.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or notifications, you can opt-out by following the unsubscribe link in the communication or by contacting our support team.
- Request Data Deletion: You can request the deletion of your account and personal data, subject to any legal obligations we may have to retain certain information.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our website. They help us analyze traffic, remember your preferences, and deliver personalized content.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of some parts of the site.
7. Third-Party Websites
Our website may contain links to third-party websites, including partners, advertisers, and affiliates. This Privacy Policy applies only to 30JILI Casino Philippines. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Responsible Gaming
At 30JILI Casino Philippines, we are committed to promoting responsible gaming. We provide tools and resources to help you manage your gaming activity, including self-exclusion options and limits on deposits or wagers. If you feel that your gaming habits are becoming problematic, please reach out to our support team for assistance.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a revised policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Customer Support Team
Email: [email protected]
Hotline: +63994-2828-0013
Address: Northgate Cyberzone, Northgate Ave, Muntinlupa, Metro Manila